Banking on Inclusion with Bank of America

2018 SO Hope T-Shirt Story Shoot. Standing in a group on the work room floor: Bank of America Employee: Gabe Lotz, Andrea Moore, Brent Pfister, Daniel Gleeson, Matt Planer, Amanda Perry, Mark Reeves, Lisa Sadlowski, Wilson Caraballo, Kristin O'Grady, Fred Mammele, Tinielle Spicer-Watson (Current as of 10/15/18)

Bank of America Support Services teammates printing t-shirts for Bank of America’s Special Olympics USA Games HOPE campaign.

Special Olympics is proud to partner with companies, like Bank of America, that honor the talents of a diverse workforce. This week during National Disability Employment Awareness Month, we are highlighting the stories of two Bank of America employees. Earlier this year, several Bank of America employees competed as athletes at the 2018 USA Special Olympics Games in Seattle, Washington.

For Bank of America, inclusion in the workplace starts with actively recruiting a diverse workforce. Employees with disabilities hold positions throughout the entire organization.

Bank of America Support Services print shop produces all in house t-shirts. Employee in a blue polo holding a red t-shirt from a stack of red t-shirts in front of him.
Bank of America Support Services print shop produces all in house t-shirts.

One area within the organization that thrives because of the diversity of its employees is the Support Services team, which is comprised of people with cognitive and developmental disabilities and provides an environment where they can realize their full potential every day. With more than 300 employees and operations in Boston, Delaware, Maine and Texas, this group delivers trusted, in-house solutions to internal business partners through innovative graphic arts, letter mailing, manual assembly and distribution services.

Tommy Fields at work in the Bank of America Support Services marketing fulfillment center. Tom is sitting on a railing in a warehouse facility.
Tommy Fields at work in the Bank of America Support Services marketing fulfillment center.

Support Services Lead Associate Tommy Fields joined the company nearly 20 years ago after hearing about a job opportunity at a Special Olympics event. Since joining the bank, he has worked to develop his leadership skills, resulting in numerous promotions and other achievements outside of the office too. Tommy now serves on the Special Olympics Delaware board of directors, chairs the Athlete Input Council and has spoken on behalf of the bank about their commitment to inclusive employment at many national conferences

“My experience at the bank has been wonderful,” he said. “I have the chance to come to work and learn something new every day, with peers who work just as hard as I do. I couldn’t imagine working anywhere else. I was 30 when I started, now I’m 52. If my body is willing to come to work, and there is something for me to do, I’ll be happy to be here for another 20 to 30 years.”

Tommy, and all Bank of America employees, can take advantage of a number of resources and benefits. The Accommodations Support Team helps employees with disabilities gain the tools, equipment and knowledge they need be successful in their positions. The Disability Advocacy Network (DAN) connects employees with disabilities and their advocates with opportunities to stay involved with their communities and to educate the company on ways to enhance customer, employee and community experiences. In the past three years, DAN has grown 70% to include 7,000 members worldwide.

Mary Rosendahl sitting for a professional photo in front of a gray cloudy background. She has short light brown and gray hair, charcoal suit jacket, purple and white diamond-pattern top, and a simple pearl necklace.
Mary Rosendahl

For Digital Channels Manager Mary Rosendahl (who doesn’t have an intellectual disability), creating a culture of inclusion has been an integral part of her life, both in her leadership role and in her personal life. “I don’t have any family members with disabilities, but I was raised to always be kind. I have carried that forward in all I do.”

Mary is highly regarded for going above and beyond to provide resources employees need to flourish at Bank of America. Outside of the bank, she works closely with and advocates for senior citizens, and she’s even inspired her daughter, who now has a Masters in Special Education.

Mary understands that in order for a team to prosper, each member needs to be given the chance to contribute ― and the only way for this to be possible is if the team as a whole creates an inclusive environment. “There is so much power in diversity. We all bring different experiences and talents to the workplace. We may not all look, think or feel the same, but our uniqueness adds tremendous value. Diversity fosters innovation, it leads to creative thinking.”

Bank of America will continue its commitment to inclusion because it believes the foundation for success lies in accessing the talents and values of its diverse global workforces.

Watch these videos to learn more about Bank of America’s diverse employees.
Bank of America employee and Special Olympics athlete Tyler is featured in a TV spot made for ESPN.
Meet the Bank of America employees competing in the 2018 Special Olympics USA Games.
Bank of America employee and Special Olympics athlete Kenny Jones.

Watch these videos to learn more about Bank of America’s diverse employees.
Tyler Kennedy walking down the street in a sweater with his back back and earphones on holding a cup of coffee.
Bank of America employee and Special Olympics athlete Tyler is featured in a TV spot made for ESPN
Special Olympics USA Games Seattle 2018 logo, Special Olympics logo, and Bank of America Logo all in white on a black background.
Meet the Bank of America employees competing in the 2018 Special Olympics USA Games.
Kenny Jones on the turf stretching out
Bank of America employee and Special Olympics athlete Kenny Jones