The following is an excerpt published by the Harvard Business Review from the article titled The Competitive Edge in Better Collaborative Processes.
There’s more to Special Olympics International (SOI) than providing opportunities for athletes with intellectual and physical disabilities. The organization is central to its community, providing leadership training opportunities and health initiatives.
But SOI struggled to coordinate its global teams, which sometimes meant limited visibility across projects, duplicated efforts, and insights and solutions that might go unshared. The organization needed to make work more efficient at every opportunity, freeing its employees to think creatively and focus on strategic work by using transparent collaboration programs and tools to eliminate duplicative processes and efforts.
SOI implemented a CWM that offers clear collaboration across teams, eliminating silos and allowing ideas and processes to spread quickly with intuitive, real-time dashboards, rather than bottling knowledge within practices that innovate it. In one case, three dispersed teams used the CWM to share tips and solutions for a single project, saving each team more than 45 staff hours a month.
